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*Where available, presentations are linked to the presentation title.

Wednesday, May 22
1:30 – 5:15 p.m.   General Session

1:30 – 1:40 p.m.

Opening Remarks and Welcome

1:40 – 2:30 p.m.

Lucia Moretti, President, Delphi Product & Service Solutions
Connecting the Global Aftermarket: Creating Efficiency through Technology
Lúcia Veiga Moretti is the leader for one of the largest parts and solution suppliers worldwide and has seen her share of challenges in managing a global manufacturing and distribution enterprise. She will share with the eForum, her views on working together to help the aftermarket industry achieve growth and profitability. Technology—specifically in the area of connectivity—will be the game changer in helping to collectively close the gap of more than $62 billion dollars in unperformed or underperformed maintenance.

2:30 – 3:15 p.m.

Fred Blumer, President, Vehcon
Confronting the Connected Vehicle
Fred Blumer is coming to eForum to talk about how the aftermarket can successfully confront the connected car and remain relevant despite the growth of OE-embedded communications found in most new vehicles today. Fred was the co-founder of Hughes Telematics and believes there are challenges as well as exciting potential for the aftermarket in the era of connected vehicles.

3:15 – 3:45 p.m.

Networking Break

3:45 – 4:30 p.m.

Charlie Covert, Vice President, Customer Solutions, Automotive, UPS
Revving Up Your Supply Chain
Charlie Covert is going to share some of the ways UPS has helped businesses achieve process improvements, better manage inventory and turn their supply chain into a competitive advantage. When you consider how critical supply chain and logistics are to the automotive aftermarket, Charlie Covert is clearly someone worth listening to.

4:30 – 5:15 p.m.

Bryan Murphy, Head of eBay Motors
Succeeding in Today’s Changing Parts Distribution Environment
Bryan Murphy has many years of experience providing solutions to help automotive parts sellers better market, sell, and deliver their products to customers through the online channel - a multi-billion dollar industry and the fastest growing channel in the industry. Murphy will describe how the lines between online and offline distribution are blurring, and how parts sellers can capitalize on today’s changing online (and mobile) world.

5:15 – 6:45 p.m.

Networking Reception



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Thursday, May 23

8 a.m. – 11:30 a.m. Breakout Sessions
All sessions are presented 8 a.m. – 9:30 a.m. and repeated 10 a.m. – 11:30 a.m.

Session A – The ROI of B2B eCommerce  with Joe Register, President, Prescient Technologies


Web Services are ‘hot” and old-fashioned EDI is not dead yet. Learn the ROI and keys to successfully deploying these technologies to automate your ordering and transactions systems. Standards and industry solutions make the dream of fully automated B2B a reality that delivers tremendous value to your bottom line.



Session B – Drafting Your Telematics Roadmap with Fred Blumer, President, Vehcon, Inc.


Telematics and connected vehicle technology represent both a threat and an opportunity to anyone with a stake in automotive service and maintenance. Learn what it takes to successfully confront the connected car and plan your roadmap to deliver an aftermarket telematics choice to vehicle owners.



Session C – Tackling the Supply Chain Gorilla with Rod Bayless, Epicor Software


The gorilla in the aftermarket room is excess inventory and unchecked supply chain costs. Solutions are available and much can be learned by studying other distribution industries. Join the supply chain experts for a discussion of techniques and practices that can free billions in underperforming capital.